About Us

About Us – JDS Care Provider
NDIS Provider · Port Hedland, Pilbara WA

Care that puts
you first.

JDS Care Provider is a boutique NDIS service built on a single belief — disability support should be deeply personal, consistently excellent, and genuinely empowering.

100%
Person-Centred
24/7
Available Support
NDIS
Code of Conduct
Supportive care
Fully Compliant
NDIS Code of Conduct

Our Purpose

Vision &
Mission

Two pillars that define everything we do at JDS Care Provider.

Vision

Pilbara’s most trusted boutique provider.

We envision a community where every participant is empowered to live a self-directed life with dignity, purpose, and meaningful participation — where care is defined not by process, but by people.

Mission

Consistent, high-quality support at every step.

We provide personalised support tailored to individual goals, preferences, strengths, and cultural needs. Through genuine care and professional excellence, we walk alongside each participant — celebrating progress and enhancing quality of life.

Core Values

What we
stand for

Five principles that guide every decision and every relationship we build with our participants.

01

Authentic Partnership

We carefully match our team to each participant’s personality and goals, building genuine connections based on trust, respect, and collaboration.

02

Consistency & Reliability

You should always know who is walking through your door. We deliver dependable, stable support you and your family can count on — day or night.

03

Integrity in Action

Flexibility never compromises safety. We uphold the highest NDIS professional standards — every team member is qualified, screened, and fully prepared.

04

Culturally Conscious Care

Our support is inclusive and designed to honour the identity, traditions, and needs of every participant in our diverse Port Hedland community.

05

Empowerment & Independence

We walk alongside participants, not in front of them — providing tools, encouragement, and assistance so every individual can live with greater independence.

Care support
24/7
Always available

Our Story

A boutique provider with a clear purpose.

JDS Care Provider was founded on a simple belief — disability support services should be personalised, professional, and dependable. As a boutique NDIS service provider, we focus on what truly matters.

We saw a need for a support service that genuinely invests in your wellbeing, confidence, and long-term independence. Our approach is hands-on and human.

Whether it is helping manage your home, building daily living skills, or engaging with the community, we walk alongside you with patience, respect, and consistency.

“Your goals shape the support system — not the other way around.”

JDS Care Provider · Port Hedland, Pilbara WA

Person-Centred
NDIS Compliant
24/7 Support
Boutique & Personal

Quality & Safety

Our commitment to excellence

As a boutique Non-Registered NDIS Provider, we operate with the highest professional standards — because your safety and trust are non-negotiable.

Standards · 01

NDIS Code of Conduct

We act with integrity, respect your privacy, and ensure all supports are delivered in a safe, ethical, and transparent manner — without exception.

Team · 02

Qualified & Screened

Every team member maintains a current compliance portfolio — NDIS Worker Screening, Working with Children Check, first aid, CPR, and infection control.

Protection · 03

Fully Insured & Accountable

We carry comprehensive Public Liability and Professional Indemnity insurance, ensuring full protection and accountability in every support interaction.

Feedback · 04

Continuous Improvement

Your voice shapes the way we work. Our Complaints and Feedback policy ensures you can raise concerns at any time — including with the NDIS Quality and Safeguards Commission.