Structured intake for safe, appropriate NDIS supports across the Pilbara.
At JDS Care Provider, we provide a structured and reliable intake process designed to ensure safe, appropriate, and well-matched support delivery under the NDIS.
We work closely with Support Coordinators, Plan Managers, and families to ensure a seamless transition into services across Port Hedland, South Hedland, and the wider Pilbara region.
Referral pathway
Transparency, safety, and the right fit at every stage.
Submit a referral via our intake referral form. All enquiries are reviewed within 24–48 hours.
At this stage, we assess functional needs, support requirements, and alignment with the participant’s current plan under the NDIS.
We complete a structured review of goals, preferences, and support requirements.
Where required, a consultation is arranged to confirm suitability and ensure our services are aligned with the participant’s needs and desired outcomes.
This step ensures clarity, safety, and a personalised support approach.
Once suitability is confirmed, we proceed with formal onboarding.
This ensures all supports are delivered within a compliant, structured, and accountable model.
After onboarding
Following onboarding, we match the participant with a consistent support professional suited to their needs, preferences, and goals.
Where appropriate, an introduction is arranged prior to commencement to ensure comfort, continuity, and a smooth transition into services.
Referrals are completed through our Referral Form. Review the checklist first, then continue.
Checklist — have this ready
Have these details ready before you open the form so you can finish in one sitting. Approximate information is fine — we will clarify anything else by phone or email.
Tip: Plan managers and support coordinators often save this page as a quick reference when completing referrals.
After you submit
Acknowledgement
We confirm receipt of your referral by email.
Review (24–48h)
Our intake team assesses suitability and supports.
Next steps
We arrange a consultation and proceed to onboarding.
Why partners choose us
Prompt, clear, and consistent updates
Services are planned, stable, and goal-focused
Aligned with NDIS Quality and Safeguards requirements
Based in the Pilbara for fast, on-the-ground response
Services designed to build long-term independence
For complex referrals or urgent coordination matters, our intake team is available:
Service Area: Port Hedland, South Hedland, Pilbara Region
info@jdscareprovider.com.au
Reply within 24–48 hours
Phone
0483 797 181
Mon – Sun, 8am – 5pm
Refer a participant
Open the secure referral form
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Structured. Discreet. Consistent Support. Delivering reliable, coordinated NDIS services across the Northwest under the NDIS